Paperless maintenance – give service technicians quick and easy access to electrical documentation

Paperless maintenance:
Give service technicians access to up to date electrical documentation

Put an end to paperwork. Not only do we assist you with your electrical designs, but we are also delighted to help you transform your maintenance and servicing processes into a fully digital format. By embracing a digital format, your service technicians will have the power to effortlessly monitor every aspect and swiftly respond in case of any malfunction or routine maintenance requirement.

Are your plant operations heading in the right direction?

Let’s take this journey together! 

Does maintenance and servicing require painstaking searches for documentation? It doesn’t have to be this way! 

As a plant operator, are you aware of the specific information your service technicians require? This knowledge is essential for them to troubleshoot efficiently and carry out maintenance tasks swiftly.


The value of highly detailed plant system documentation becomes apparent only when your technicians have easy access to it during operations. If your technicians are forced to spend valuable time searching for the up-to-date documents, and are only able to locate them after multiple phone calls, even minor tasks can result in frustrating and prolonged downtimes. Every second is crucial, as every moment of downtime can cost significant money!

Paperless maintenance – make schematics available, and anywhere, at any time...

Your complete electrotechnical documentation can be made available to your service technicians regardless of location, without the need for their own EPLAN software licences. All that is required is a tablet or computer to view the part of the schematics relevant to the respective plant systems. Changes such as replacing a component can then be digitally noted directly in the schematics, seamlessly transferred to the electrical design team, and promptly reworked there.

Advantages of digital maintenance for plant operators

  • Make up-to-date electrical documentation easily available 
  • Seamless documentation and communication of changes 
  • Establish a traceable change processes 
  • Comprehensive support for servicing and maintenance

⇒ Simple commissioning and efficient maintenance 

Advantages of digital maintenance for service and maintenance technicians

  • Clear information in the event of maintenance or malfunctions 
  • Easy access to documentation from anywhere, without a software licence 
  • Any changes can be digitally noted in the schematics  
  • Easy communication with the engineering department enables schematics to be quickly checked and modified.  

⇒ Optimal support for all service tasks

Three good reasons to implement paperless servicing and maintenance

Say goodbye to unorganised documentation! With these tips and tricks, your service technicians will have a seamless and up-to-date overview of the latest documentation for your equipment.

TJ Morris

Reducing downtimes, optimising workflows

“In an automated warehouse, any downtime can seriously impact the business particularly as every one of our UK stores needs a daily delivery”, says TJ Morris Head of Engineering & Facilities Matthew Mercer.

“In such a fast-moving environment we require optimal working practices. By using EPLAN, we’re reducing fault-finding time, which has had a knock-on, positive impact on business continuity and operations costs.”

TJ Morris

Reducing downtimes, optimising workflows

“In an automated warehouse, any downtime can seriously impact the business particularly as every one of our UK stores needs a daily delivery”, says TJ Morris Head of Engineering & Facilities Matthew Mercer.

“In such a fast-moving environment we require optimal working practices. By using EPLAN, we’re reducing fault-finding time, which has had a knock-on, positive impact on business continuity and operations costs.”

Implement digital maintenance processes using EPLAN

Reap the benefits of data consistency across the EPLAN solutions to make your schematics available right through to servicing and maintenance.

  • For instance, you can create your electrical designs using EPLAN Electric P8. Additional disciplines such as fluid-power technology and process automation can also be integrated. 
  • The EPLAN Data Portal provides millions of devices and associated data from the most popular manufacturers that can be directly incorporated into your plant system documentation. 
  • EPLAN eMANAGE helps make your documentation centrally available in the cloud for all project stakeholders. 
  • EPLAN eVIEW lets service technicians access documentation and create redlines with comments. 
EPLAN eVIEW

Access digital schematics from any location, easily make notes and share changes

Make your schematics available for service technicians, even without an EPLAN licence. Changes made can still be documented onsite in the schematics using the redlining function. Electrical design engineers can check the changes and update your documentation in an instant. If the system is marked with a QR code, this can easily be scanned to call up the appropriate schematics. 

Would you like to find out more about EPLAN’s software and services? We’re happy to help!